Worldwide - Return postage is the responsibility of the customer. We will return the original shipping cost on your credit.
Orders made with PayPal - If you placed your order through PAYPAL you may be eligible to get a refund through PAYPAL for the return shipping costs via this link PayPal Returns Refund
Terms of return:
-Please provide an image of the hat before returning the item so we can see the condition of the hat you've received
-All returns must be done within 30 days of receiving your hat
-We do not offer returns or exchanges on sale items.
What if my hat is damaged or defective?
In the unlikely event your order is damaged in transit or arrives defective you are eligible for a replacement or a full refund. To resolve as quickly as possible, please provide a photo for review to our team at adventurebys.
What if I received the wrong item?
Sometimes we make some mistakes and we want to make it right. Please send us a message with a photo of the mix up to help us resolve it as quick as possible.