We provide free shipping on all orders as it is included in the product price

All orders are dispatched within 3-5 business days. Deliveries take 15-30 business days for the US, Canada, and EU. In rare cases 30+ business days.

Tracking Number Notification

Within a week of your order being fulfilled (shipped), you will receive notification of your tracking number.

If you do not receive your tracking number within 10 days, please contact Info@adventurebys.com and we would be happy to provide it to you

Shipping Times

Worldwide orders ship by e-packet. International orders most often take between 25 and 30 days to arrive at their destination, but sometimes take up to 45 days depending on where you are in the World. Occasionally, depending on various factors like customs, Worldwide orders can take in excess of 45 days to arrive (this is very rare). 

We recommend that you keep an eye on your tracking.

Failed Deliveries

Failed deliveries will stay at your local post office for a period of time before being returned to us.  Please contact your local post office if your tracking shows a failed delivery.

Package lost during shipping.

Items that get lost during shipment is something that adventurebys can not control. This means if your package manages to get lost during shipping we are not responsible and do not have to provide a refund. However, if this has happened to you please send us an email and we may be able to still help depending on your situation.

Delayed Deliveries

Unfortunately, the complexities of international shipping sometimes mean that packages can either be stuck in one place for a long time or the tracking information cannot be updated electronically for a long time. 

This means that we cannot always get an accurate picture of where the package is, or how much longer it will take to get to its destination.  Tracking will sometimes show an item sitting in one place half a world away for two weeks and the next day it will mysteriously arrive.

If your delivery remains stalled for 30 days or more, please contact us:

Info@adventurebys.com