Refunds (if applicable) Instead of returning items, you can contact us for a full refund. Why? Returns run counter to our view on sustainability: every return has a carbon footprint. So just tell us what went wrong. Send along a pic, and we will give you your money back in full if it meets our guidelines. Then if possible, you can donate your product to a local charity or recycle it.

Refunds are  issued in the following cases without a need to return the item:

1. The incorrect item was received in terms of color, size, or model (evidence is needed).
2. The item is used, defective, or in extremely poor quality (evidence is needed).
3. The estimated delivery time of the order has expired.
4. The shipment went missing.

To complete your refund, we require a receipt or proof of purchase. 
Please do not send your purchase back to the manufacturer.

Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately, we can’t offer you a refund or exchange. 

Additional non-returnable items: 
- Gift cards 
- Downloadable software products